We at Expedius Properties work hard to ensure that your data and privacy is always protected.
This Privacy Policy, provides an explanation of reason we collect your personal information, what data we collect, how we collect this information and how we use your data as well as ensure the safe handling of it. All question related to this Privacy Policy, should be directed to [email protected].
What Data we collect and why
The personal data we collect will enable us to provide the best possible service we can for you and our other clients. The services we offer include, purchasing, renting, selling and letting a property and the only personal data we collect is the data that allows us to provide you with our services. The personal data we collect and use may include:
- Data relating to your identity: full name, date of birth, credit score, landlord references and employment history
- Data allowing us to communicate with you: email address, telephone numbers and home address
- Financial Data: salary, bank account information,
- Usage Data/Cookies: Your IP address, sites you visit on our website, lengths of visit to certain pages, page interaction information, phone numbers you use to call us, questions asked through our website forms
- Permission to allow us to market to you
How we collect your personal data
We collect your personal data in a number of ways, including:
- When you call us we record some personal data on our property management system and CRM.
- When you visit our website – we collect your cookies and we have a facebook pixel.
- Form submissions through our website or our digital/social media marketing campaigns
- Through our partner portals such as Zoopla
How we ensure the safe handling of your data
We might use your data for the following reasons:
- Send you property alerts on new listings that match your search criteria
- Send you details on special offers
- We will not share your personal details with third parties without your express permission except for the purpose of facilitating the service we are offering to you or undertaking a reference check where one is required.
- We take steps to ensure that your information is treated securely
Your data will be stored in our encrypted property management system and will only be accessed by a restricted number of our employees. Your data may also be stored in our cloud based storage system and or CRM both of which are password protected and have a restricted number of users.
Note: We will only use your personal data for the purposes for which we collected it
COOKIES
This site uses cookies, tiny files that are downloaded to your computer, to improve your experience. The below presents a breakdown of our cookies policy.
We might set the following cookies on this website
- Subscriber/ email newsletters related cookies: cookies might be used to remember if you are already registered and whether to show certain features.
- Forms related cookies: this website might remember information you have previously filled into our forms
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser.
GDPR
We comply with the GDPR regulation ((GDPR) (EU) 2016/679)) when dealing with all data received from visitors to this website.
- We collect and process your data with your consent and give you the ability to unsubscribe to any marketing email/newsletter we might send you.
- We only collect your personal information for a legitimate business interests
Client Money Protection
Expedius Properties is a member of Client Money Protect and our Membership number is CMP005671
Data Retention:
We hold your personal information whilst you are in communication with us and for at least seven years thereafter for legal and compliance purposes.
Your legal rights
You have the right to access a copy of the personal data that we hold on you or to prevent us from using your personal data
